• CBD Loca­tion near Wyn­yard station
  • Pro­fes­sion­al, dynam­ic and friend­ly environment
  • Award win­ning law firm
  • Peo­ple & well­ness focused initiatives

About the opportunity

This role is the true face of our Firm and is the first pro­fes­sion­al point of con­tact for all of our clients and vis­i­tors. A busy and diverse role, work­ing close­ly with our Events Coor­di­na­tor to ensure a high lev­el of ser­vice and pro­fes­sion­al­ism is pro­vid­ed to our clients and the firm.

In this role you will be respon­si­ble for:

  • open­ing and clos­ing reception
  • meet­ing and greet­ing visitors
  • answer­ing and trans­fer­ring all calls
  • man­ag­ing our busy meet­ing rooms
  • Pro­vide hos­pi­tal­i­ty for clients when required
  • ensur­ing a pre­sentable recep­tion area at all times
  • board­room assistance
  • coor­di­na­tion of couri­ers, taxis etc
  • facil­i­ty coordination
  • oth­er ad-hoc admin­is­tra­tion duties

This is a per­ma­nent full-time role, and the hours are Mon­day to Fri­day from 8.00am – 5.00pm. Salary will be com­men­su­rate with skills, expe­ri­ence and hours worked. 

Skills & Experience

To tru­ly suc­ceed in this role you will have a nat­ur­al dri­ve, ener­gy, and pas­sion for deliv­er­ing excep­tion­al client ser­vice, and your pos­i­tive, can-do atti­tude will see any task or chal­lenge tak­en care of with ease.

You have the flex­i­bil­i­ty and adapt­abil­i­ty to remain calm when under pres­sure and do not fear con­tin­u­al­ly chang­ing sit­u­a­tions. As the face of the firm, a pro­fes­sion­al appear­ance and friend­ly and polite demeanour is a must as is con­fi­dence and good judg­ment when liais­ing with clients. You under­stand the val­ue and impor­tance of trust and main­tain­ing confidentiality. 

The suc­cess­ful can­di­date will have at least 3 years expe­ri­ence work­ing as a recep­tion­ist. Expe­ri­ence work­ing in a pro­fes­sion­al ser­vices envi­ron­ment in a cus­tomer-fac­ing role is high­ly advan­ta­geous but not essential. 

Oth­er key skill require­ments include:

  • the abil­i­ty to mul­ti­task (it can get busy at times) 
  • an inter­me­di­ate work­ing knowl­edge of Microsoft suite pro­grams specif­i­cal­ly Word, Excel, and Outlook
  • high atten­tion to detail
  • excel­lent ver­bal and writ­ten com­mu­ni­ca­tion skills
  • a pas­sion for pro­vid­ing excep­tion­al cus­tomer ser­vice and mak­ing the clients and your col­leagues feel val­ued and important


Work­place cul­ture is every­thing to us because when our peo­ple are hap­py, we know they will look after our clients and them­selves. Swaab is a place where peo­ple feel they can inno­vate, col­lab­o­rate, and devel­op their careers and are reward­ed for their efforts. Your well­be­ing and that of all our team is a high pri­or­i­ty and we work hard to con­tin­u­al­ly work on our culture.

About Swaab

We are a mul­ti-award-win­ning, com­mer­cial law firm. Estab­lished in 1981 we have grown to become a haven for inno­va­tion, entre­pre­neur­ship, fam­i­ly busi­ness, SMEs, cor­po­rates, high-net-worth indi­vid­u­als, and gov­ern­ment clients. We hold a unique posi­tion in the mar­ket­place, as a firm with both full-ser­vice Com­mer­cial and Fam­i­ly law offer­ings. Our suc­cess has been a result of putting our peo­ple and clients first by liv­ing our val­ues of: Com­mit­ment, Integri­ty, Excel­lence, Gen­eros­i­ty of Spir­it, Uni­ty, and Inno­va­tion. Our strong and endur­ing cul­ture has been the result of devel­op­ing and nur­tur­ing long-term client relationships.

Our key areas of prac­tice are fam­i­ly law, cor­po­rate, com­mer­cial, intel­lec­tu­al prop­er­ty and tech­nol­o­gy, employ­ment law, prop­er­ty, plan­ning, con­struc­tion, lit­i­ga­tion, insol­ven­cy, and fran­chis­ing. We are a mem­ber of Mer­i­tas, a glob­al alliance of inde­pen­dent, full-ser­vice law firms, and are its only Syd­ney-based mem­ber. This allows us to keep in touch glob­al­ly, pro­vide extend­ed ser­vices to our clients, and gives us the expo­sure and oppor­tu­ni­ty to work with inter­na­tion­al businesses.


In addi­tion to a com­pet­i­tive salary pack­age, you will also ben­e­fit from the following:

  • Salary con­tin­u­ance insurance 
  • Career pro­gres­sion
  • Gym/​wellness contribution
  • Excel­lent work­place envi­ron­ment and culture
  • Reg­u­lar team build­ing and social events
  • Sup­port­ive team and firm
  • Pur­chased leave
  • Flu shots
  • EAP
  • Annu­al legal allowance
  • Yoga
  • Var­i­ous oth­er well-being initiatives

How to Apply

If this sounds like an oppor­tu­ni­ty that you want to explore fur­ther, please apply, direct­ing your appli­ca­tion to Angela Sharpe, Head of Peo­ple and Cul­ture at ags@​swaab.​com.​au. All appli­ca­tions will be treat­ed in strict confidence.

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