Belong, Evolve and Create
- Located in Sydney, CBD
- High impact, purposeful work
- A place to thrive
About the role
The Operations and Projects Coordinator (OPC) is responsible for the delivery of effective and professional business and operational support to the legal practice groups at Swaab and ensures the service provided by the Operations Team meet the quality standards and expectations of stakeholders within the Firm.
The OPC is responsible for ISO 9001 quality management, including refining systems and operational initiatives in accordance with Firm strategy to promote quality output, consistency, continual improvement and efficiency.
This will be a broad role and your responsibilities will include:
- team leadership and management
- facilities management including budgeting and premises
- ISO 9001 and quality compliance
- risk management
- continuous improvement
- general operational requirements including coordination and management of ad hoc tasks or project work as required
Skills & Experience
To be considered for this position, proven experience in operations or related fields, ideally within professional services environment would be ideal. You will be self-motivated, reliable and be able to work autonomously as well as collaboratively with the team.
To be successful in the role, you will have experience and skills in the following areas:
- leadership and team management skills with a demonstrated ability to motivate and mentor staff
- act as a role model to the team, encouraging collaboration and ensuring high standards are maintained
- excellent project management abilities, with the ability to drive change and manage multiple initiatives
- high proficiency in analysing and optimising operational processes and systems
- strong interpersonal and communication skills with the ability to collaborate across departments and maintain positive working relationships
- a problem-solving mindset with the ability to identify issues, recommend solutions and implement changes efficiently
- exceptional organisational and time management skills
- knowledge of Microsoft Office
- an interest in operations and project coordination, ideally with some exposure through internships, placements, or academic projects
- a degree or equivalent qualification in business, management, or a related field
Culture
Workplace culture is everything to us, because when our people are happy, we know they will look after our clients and themselves. Swaab is a place where people feel they can belong, evolve and create and are rewarded for their efforts. Your wellbeing and that of all our team is a high priority and we work hard to continually cultivate a positive and engaging culture.
Benefits
In addition to a competitive salary package, you will also benefit from the following:
- Salary continuance insurance
- Career progression
- Gym/wellness contribution
- Excellent workplace environment and culture
- Flexibility
- Regular team building and social events
- Supportive team and firm
- Purchased leave
- Flu shots
- EAP
- Annual legal allowance
- Yoga
- Various other well-being and health initiatives
About Swaab
We are a multi-award winning, commercial law firm.
Established in 1981 we have grown to become a haven for innovation, entrepreneurship, family business, SMEs, corporates, high-net-worth individuals and government clients. We hold a unique position in the market place, as a firm with both full-service Commercial and Family law offerings. Our success has been a result of putting our people and clients first by living our values of: Commitment, Integrity, Excellence, Generosity of Spirit, Unity and Innovation. Our strong and enduring culture has been the result of developing and nurturing long-term client relationships.
Our key areas of practice are family law, corporate, commercial, intellectual property and technology, employment law, property, planning, construction, litigation, insolvency and franchising.
We are a member of Meritas, a global alliance of independent, full-service law firms and are its only Sydney based member. This allows us to keep in touch globally, provide extended services to our clients and gives us the exposure and opportunity to work with international businesses.
How to Apply
If this sounds like an opportunity that you want to explore further, please apply now, directing your application to Angela Sharpe, Head of People and Culture at resumes@swaab.com.au
All applications will be treated in strict confidence.
If you would like to republish this article, it is generally approved, but prior to doing so please contact the Marketing team at marketing@swaab.com.au. This article is not legal advice and the views and comments are of a general nature only. This article is not to be relied upon in substitution for detailed legal advice.
Publications
More AI Slop in the Fair Work Jurisdiction: The Fight Back
In two recent cases both the Fair Work Commission (FWC) and Federal Circuit and Family Court of Australia (FCFCoA) have…
NSW Building (Approvals and Practitioners) Bill 2026 Passes Parliament
The Building (Approvals and Practitioners) Bill 2026 (the Bill) passed through Parliament on Tuesday afternoon 4 August 2026. The Bill is…
AI Slop v Fair Work Commission: The Scourge Continues
For all the talk of how extraordinary and transformative artificial intelligence (AI) can supposedly be, it continues to be a scourge…
In the News
Michael Byrnes is quoted in the article, “Businesses demand new powers after worker’s ‘hopeless’ AI claim costs employer”, published in the Australian on 23 August 2026
Businesses want new powers because AI-assisted employee claims are increasing the number of weak or inaccurate workplace complaints, forcing employers…
Michael Byrnes is quoted in the article, “Has the NBI undone itself?”, published in HR Leader on 19 August 2026
Has the NBI weakened its own influence in Australia’s workplace and industrial relations system?Michael Byrnes is quoted in the article, “Has…
Michael Byrnes appeared on Money News with Scott Haywood on 2GB, 3AW, 4BC and 6PR on 17 August 2026 to discuss the use of AI by litigants in matters before the Fair Work Commission and other tribunals and courts (from 29:15 to 36:45)
Michael Byrnes discussed the use of artificial intelligence (AI), including generative AI tools such as ChatGPT, by litigants in proceedings…