Belong, Evolve and Create

  • Locat­ed in Syd­ney, CBD
  • High impact, pur­pose­ful work
  • A place to thrive

About the role

The Oper­a­tions and Projects Coor­di­na­tor (OPC) is respon­si­ble for the deliv­ery of effec­tive and pro­fes­sion­al busi­ness and oper­a­tional sup­port to the legal prac­tice groups at Swaab and ensures the ser­vice pro­vid­ed by the Oper­a­tions Team meet the qual­i­ty stan­dards and expec­ta­tions of stake­hold­ers with­in the Firm.

The OPC is respon­si­ble for ISO 9001 qual­i­ty man­age­ment, includ­ing refin­ing sys­tems and oper­a­tional ini­tia­tives in accor­dance with Firm strat­e­gy to pro­mote qual­i­ty out­put, con­sis­ten­cy, con­tin­u­al improve­ment and efficiency.

This will be a broad role and your respon­si­bil­i­ties will include:

  • team lead­er­ship and management
  • facil­i­ties man­age­ment includ­ing bud­get­ing and premises
  • ISO 9001 and qual­i­ty compliance 
  • risk man­age­ment
  • con­tin­u­ous improvement
  • gen­er­al oper­a­tional require­ments includ­ing coor­di­na­tion and man­age­ment of ad hoc tasks or project work as required

Skills & Experience

To be con­sid­ered for this posi­tion, proven expe­ri­ence in oper­a­tions or relat­ed fields, ide­al­ly with­in pro­fes­sion­al ser­vices envi­ron­ment would be ide­al. You will be self-moti­vat­ed, reli­able and be able to work autonomous­ly as well as col­lab­o­ra­tive­ly with the team. 

To be suc­cess­ful in the role, you will have expe­ri­ence and skills in the fol­low­ing areas:

  • lead­er­ship and team man­age­ment skills with a demon­strat­ed abil­i­ty to moti­vate and men­tor staff
  • act as a role mod­el to the team, encour­ag­ing col­lab­o­ra­tion and ensur­ing high stan­dards are maintained
  • excel­lent project man­age­ment abil­i­ties, with the abil­i­ty to dri­ve change and man­age mul­ti­ple initiatives
  • high pro­fi­cien­cy in analysing and opti­mis­ing oper­a­tional process­es and systems
  • strong inter­per­son­al and com­mu­ni­ca­tion skills with the abil­i­ty to col­lab­o­rate across depart­ments and main­tain pos­i­tive work­ing relationships
  • a prob­lem-solv­ing mind­set with the abil­i­ty to iden­ti­fy issues, rec­om­mend solu­tions and imple­ment changes efficiently
  • excep­tion­al organ­i­sa­tion­al and time man­age­ment skills
  • knowl­edge of Microsoft Office 
  • an inter­est in oper­a­tions and project coor­di­na­tion, ide­al­ly with some expo­sure through intern­ships, place­ments, or aca­d­e­m­ic projects
  • a degree or equiv­a­lent qual­i­fi­ca­tion in busi­ness, man­age­ment, or a relat­ed field

Cul­ture

Work­place cul­ture is every­thing to us, because when our peo­ple are hap­py, we know they will look after our clients and them­selves. Swaab is a place where peo­ple feel they can belong, evolve and cre­ate and are reward­ed for their efforts. Your well­be­ing and that of all our team is a high pri­or­i­ty and we work hard to con­tin­u­al­ly cul­ti­vate a pos­i­tive and engag­ing culture.

Ben­e­fits

In addi­tion to a com­pet­i­tive salary pack­age, you will also ben­e­fit from the following:

  • Salary con­tin­u­ance insurance
  • Career pro­gres­sion
  • Gym/​wellness contribution
  • Excel­lent work­place envi­ron­ment and culture
  • Flex­i­bil­i­ty
  • Reg­u­lar team build­ing and social events
  • Sup­port­ive team and firm
  • Pur­chased leave
  • Flu shots
  • EAP
  • Annu­al legal allowance
  • Yoga
  • Var­i­ous oth­er well-being and health initiatives

About Swaab

We are a mul­ti-award win­ning, com­mer­cial law firm.

Estab­lished in 1981 we have grown to become a haven for inno­va­tion, entre­pre­neur­ship, fam­i­ly busi­ness, SMEs, cor­po­rates, high-net-worth indi­vid­u­als and gov­ern­ment clients. We hold a unique posi­tion in the mar­ket place, as a firm with both full-ser­vice Com­mer­cial and Fam­i­ly law offer­ings. Our suc­cess has been a result of putting our peo­ple and clients first by liv­ing our val­ues of: Com­mit­ment, Integri­ty, Excel­lence, Gen­eros­i­ty of Spir­it, Uni­ty and Inno­va­tion. Our strong and endur­ing cul­ture has been the result of devel­op­ing and nur­tur­ing long-term client relationships.

Our key areas of prac­tice are fam­i­ly law, cor­po­rate, com­mer­cial, intel­lec­tu­al prop­er­ty and tech­nol­o­gy, employ­ment law, prop­er­ty, plan­ning, con­struc­tion, lit­i­ga­tion, insol­ven­cy and franchising.

We are a mem­ber of Mer­i­tas, a glob­al alliance of inde­pen­dent, full-ser­vice law firms and are its only Syd­ney based mem­ber. This allows us to keep in touch glob­al­ly, pro­vide extend­ed ser­vices to our clients and gives us the expo­sure and oppor­tu­ni­ty to work with inter­na­tion­al businesses.

How to Apply

If this sounds like an oppor­tu­ni­ty that you want to explore fur­ther, please apply now, direct­ing your appli­ca­tion to Angela Sharpe, Head of Peo­ple and Cul­ture at resumes@​swaab.​com.​au

All appli­ca­tions will be treat­ed in strict confidence.

Apply for this position

Apply now, directing your application to Angela Sharpe, Head of People and Culture. All applications will be treated in strict confidence.

*Mandatory information

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

More AI Slop in the Fair Work Juris­dic­tion: The Fight Back

In two recent cas­es both the Fair Work Com­mis­sion (FWC) and Fed­er­al Cir­cuit and Fam­i­ly Court of Aus­tralia (FCF­CoA) have…

NSW Build­ing (Approvals and Prac­ti­tion­ers) Bill 2026 Pass­es Parliament

The Build­ing (Approvals and Prac­ti­tion­ers) Bill 2026 (the Bill) passed through Par­lia­ment on Tues­day after­noon 4 August 2026. The Bill is…

AI Slop v Fair Work Com­mis­sion: The Scourge Continues

For all the talk of how extra­or­di­nary and trans­for­ma­tive arti­fi­cial intel­li­gence (AI) can sup­pos­ed­ly be, it con­tin­ues to be a scourge…

In the News

Michael Byrnes is quot­ed in the arti­cle, Busi­ness­es demand new pow­ers after worker’s hope­less’ AI claim costs employ­er”, pub­lished in the Aus­tralian on 23 August 2026

Busi­ness­es want new pow­ers because AI-assist­ed employ­ee claims are increas­ing the num­ber of weak or inac­cu­rate work­place com­plaints, forc­ing employ­ers…

Michael Byrnes is quot­ed in the arti­cle, Has the NBI undone itself?”, pub­lished in HR Leader on 19 August 2026

Has the NBI weak­ened its own influ­ence in Aus­trali­a’s work­place and indus­tri­al rela­tions system?Michael Byrnes is quot­ed in the arti­cle, ​“Has…

Michael Byrnes appeared on Mon­ey News with Scott Hay­wood on 2GB, 3AW, 4BC and 6PR on 17 August 2026 to dis­cuss the use of AI by lit­i­gants in mat­ters before the Fair Work Com­mis­sion and oth­er tri­bunals and courts (from 29:15 to 36:45)

Michael Byrnes dis­cussed the use of arti­fi­cial intel­li­gence (AI), includ­ing gen­er­a­tive AI tools such as Chat­G­PT, by lit­i­gants in pro­ceed­ings…

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*Mandatory information