We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client expe­ri­ence into 2024 and beyond.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Tis the Sea­son to Avoid Fol­ly: Work­place Christ­mas Par­ties (2025 Edition)

As the fes­tive sea­son approach­es, many organ­i­sa­tions are prepar­ing for their annu­al Christ­mas par­ties. While these events are meant to…

Baby Priya’s Bill: Land­mark Fair Work Amend­ment Pro­tect­ing Paid Parental Leave After Child Loss

Baby Priya’s Bill amends the Fair Work Act to pro­tect employ­er-fund­ed paid parental leave for par­ents after child loss, still­birth…

Stra­ta Law Changes — Effec­tive 27 Octo­ber 2025

What do the lat­est NSW stra­ta law changes mean for own­ers and com­mit­tees? On 27 Octo­ber 2025, the next stage…

In the News

Michael Byrnes on AI in Fair Work Com­mis­sion Cas­es | Mon­ey News Inter­view with Evan Lucas (2GB)

Michael Byrnes appeared on Mon­ey News with Evan Lucas on 2GB on 11 Novem­ber 2025 to dis­cuss the use of…

Michael Byrnes on Ris­ing Unfair Dis­missal Claims | Lawyers Weekly

Michael Byrnes is quot­ed in the arti­cle, ​“Why are unfair dis­missal claims on the rise?”, pub­lished in Lawyers Week­ly on…

Con­grat­u­la­tions Michael Byrnes for being recog­nised as a Mon­daq Thought Lead­ing Author for Employ­ment and HR, Aus­tralia in the Autumn 2025 awards.

Mondaq’s Thought Lead­er­ship Awards, released twice a year in Autumn and Spring, cel­e­brate authors whose insights have attract­ed the high­est read­er­ship…

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