We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client expe­ri­ence into 2024 and beyond.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Land­lords Beware: New Tobac­co Laws Could Mean Heavy Fines and Even Gaol Time

How Do New Tobac­co Laws Affect Land­lords in NSW?This year the NSW State Gov­ern­ment is crack­ing down on the sale of…

When is entry into a lot with­out the lot own­er’s con­sent per­mit­ted to car­ry out repair work to com­mon prop­er­ty? When there is an emergency

When is entry into a lot with­out the lot own­er’s con­sent per­mit­ted to car­ry out repair work to com­mon prop­er­ty? When…

A Short Sto­ry about Bullying

In the recent Fair Work Com­mis­sion deci­sion of Appli­ca­tion by Gary Whitham [2026] FWC 3322, Deputy Pres­i­dent Col­man gave short…

In the News

Con­grat­u­la­tions Angela Har­vey for being recog­nised in 2026 Doyle’s Guide Rankings

We’re proud to announce that Angela Har­vey has been recog­nised in the 2026 Doyle’s Guide as a:Rec­om­mend­ed Lead­ing Suc­ces­sion Plan­ning Lawyer…

Michael Byrnes appeared on the ABC Radio Nation­al Law Report episode, The rapid rise of AI use in employ­ment law dis­putes”, on 15 Sep­tem­ber 2026.

What are the con­cerns over the rapid rise in the use of AI by self-rep­re­sent­ed lit­i­gants in employ­ment law disputes.Michael Byrnes…

Michael Byrnes is quot­ed in the arti­cle, We asked a lawyer to unpack Karl Ste­fanovic and Kesh­nee Kem­p’s legal pod­cast war”, pub­lished in Medi­aweek on 15 Sep­tem­ber 2026.

What is the Karl Ste­fanovic and Kesh­nee Kemp pod­cast dis­pute all about?Michael Byrnes is quot­ed in the arti­cle, ​“We asked a lawyer…

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