We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client expe­ri­ence into 2024 and beyond.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Impor­tant Work­place Rela­tions Changes Effec­tive 1 July 2026

Employ­ers and employ­ees alike should be aware of impor­tant changes in the work­place rela­tions are­na, effec­tive 1 July 2026. From that date:the…

Strata Plan 92183 v Samdora Pty Ltd [2026] NSWSC 406 | 'Substantive Control' over Works & s37 of the DB&P Act

In this case, the plain­tiff (Stra­ta Plan 92183) brought pro­ceed­ings alleg­ing defec­tive res­i­den­tial build­ing work in rela­tion to 9 town hous­es…

Dis­clo­sure: When is enough enough?

Dis­clo­sure, the fam­i­ly law equiv­a­lent of dis­cov­ery in oth­er kinds of civ­il pro­ceed­ings, is a foun­da­tion­al part of fam­i­ly law matters. The Fed­er­al…

In the News

Michael Byrnes was quot­ed in the arti­cle, What HR can learn from the Ste­fanovic saga”, pub­lished in HR Leader on 26 June 2026

Michael Byrnes was quot­ed in the arti­cle, ​“What HR can learn from the Ste­fanovic saga”, pub­lished in HR Leader on…

Michael Byrnes appeared on the Game Chang­ers Radio pod­cast host­ed by Craig Bruce and Irene Hulme on 26 June 2026 to dis­cuss the lat­est devel­op­ments in the pro­ceed­ings brought by Jack­ie O’ Hen­der­son against ARN

Michael Byrnes appeared on the Game Chang­ers Radio pod­cast host­ed by Craig Bruce and Irene Hulme on 26 June 202…

Michael Byrnes appeared on Break­fast with David Pen­berthy and Will Good­ings on FIVEAA on 26 June 2026 to dis­cuss the employ­ment of Karl Ste­fanovic with the Nine Net­work (from 23:25 to 28:45)

Michael Byrnes appeared on Break­fast with David Pen­berthy and Will Good­ings on FIVEAA on 26 June 2026 to dis­cuss the employ­ment…

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