We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client expe­ri­ence into 2024 and beyond.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Where is my mind? The rise of con­tentious pro­bate pro­ceed­ings sur­round­ing the issue of tes­ta­men­tary capacity

In New South Wales, fam­i­ly pro­vi­sion and con­tentious pro­bate claims under the Suc­ces­sion Act 2006 (NSW) are increas­ing­ly focused on…

Kyle and Jack­ie O: The Work­place Rela­tions Law Perspective

The rela­tion­ship between show­busi­ness duos often comes to an acri­mo­nious end. Mar­tin and Lewis split at the height of their…

The Paper­cut Deci­sion and the Cur­rent Posi­tion on WFH

The FWC’s John­son v Paper­Cut Soft­ware deci­sion has renewed debate about the lim­its of work­ing from home rights. While some have…

In the News

Michael Byrnes appeared on The Quar­ter Hour, a radio indus­try pod­cast host­ed by Wade Kings­ley, to dis­cuss the legal aspects of the Kyle and Jack­ie O split, on 13 March 2026

Michael Byrnes appeared on The Quar­ter Hour, a radio indus­try pod­cast host­ed by Wade Kings­ley, to dis­cuss the legal aspects of the…

McK­night Tonight with Robert McK­night inter­views Michael Byrnes on the legal aspects of the Kyle and Jack­ie O split (from 28:25 to 51:00):

In this in‑depth inter­view, Michael Byrnes, Part­ner and employ­ment law spe­cial­ist, shares prac­ti­cal insights on work­place rela­tions, employ­ment law trends…

Michael Byrnes is quot­ed in the arti­cle, DIY jus­tice: The surge of self-rep­re­sen­ta­tion and its toll on the jus­tice sys­tem”, pub­lished in Lawyers Week­ly on 11 March 2026

Michael Byrnes is quot­ed in the arti­cle, ​“DIY jus­tice: The surge of self-rep­re­sen­ta­tion and its toll on the jus­tice sys­tem”…

Sign up for our Newsletter

*Mandatory information