We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client expe­ri­ence into 2024 and beyond.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Work­place Rela­tion­ships: The Legal Posi­tion (Cold­play Con­cert Edition)

The recent sto­ry of col­leagues (a Chief Exec­u­tive Offi­cer and Chief Peo­ple Offi­cer (CPO)) whose appar­ent rela­tion­ship was cap­tured on…

Dis­missal for Dissent?

The recent unfair dis­missal deci­sion of the Fair Work Com­mis­sion, Shaun Turn­er v Dare­bin City Coun­cil [2025] FWC 1763, in which Deputy…

Con­struc­tion con­tract time­frames and their inter­ac­tion with the NSW Secu­ri­ty of Pay­ment legislation.

Mark Glynn, Con­struc­tion Part­ner at Swaab con­sid­ers the recent deci­sion of Shar­vain Facades Pty Ltd (Admin­is­tra­tors Appoint­ed) v Roberts Co (NSW)…

In the News

Press Release | New Spe­cial Coun­sel Appoint­ment — Peter Bournas

Peter brings more than 20 years of senior legal and prop­er­ty exper­tise, span­ning pri­vate prac­tice, in-house roles with­in the air­port sec­tor…

Michael Byrnes appeared on Break­fast with Tim Web­ster on 2SM on 23 July 2025 to dis­cuss work­place rela­tion­ships and that Cold­play concert

Michael Byrnes appeared on Break­fast with Tim Web­ster on 2SM on 23 July 2025 to dis­cuss work­place rela­tion­ships and that…

Michael Byrnes is quot­ed in the arti­cle, Cold­play con­tro­ver­sy expos­es HR vul­ner­a­bil­i­ty in lead­er­ship rela­tion­ships”, pub­lished in HR Leader on 23 July 2025

Michael Byrnes is quot­ed in the arti­cle, ​“Cold­play con­tro­ver­sy expos­es HR vul­ner­a­bil­i­ty in lead­er­ship rela­tion­ships”, pub­lished in HR Leader on…

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