We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client expe­ri­ence into 2024 and beyond.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Putting the West­pac Work­ing From Home Case in Perspective

Can employ­ees real­ly work from home if they want to? In a recent Fair Work case an employ­ee won the right to…

The risk of builder insol­ven­cy mid way through a con­struc­tion project is real (and will prob­a­bly be expensive)

Intro­duc­tionThis arti­cle pro­vides guid­ance to those under­tak­ing con­struc­tion works and iden­ti­fies a num­ber of con­tract pro­vi­sions which, if includ­ed in the…

Cross-Com­pa­ny Secu­ri­ty and Liq­uida­tor Chal­lenges: Full Fed­er­al Court Restores Cer­tain­ty in CEG Direct Secu­ri­ties v Coop­er [2025] FCAFC 47

A sig­nif­i­cant deci­sion from the Full Fed­er­al Court has clar­i­fied the lim­its of liq­uida­tors’ pow­ers to unwind cross-com­pa­ny secu­ri­ty grant­ed…

In the News

Michael Byrnes dis­cuss­es the West­pac WFH case on 2SM with Tim Webster

Michael Byrnes appeared on Break­fast with Tim Web­ster on 2SM on 27 Octo­ber 2025 to dis­cuss the West­pac Work from…

Michael Byrnes is quot­ed in the arti­cle, What hap­pens when an employ­ee runs out of sick leave?”, pub­lished in HRM Online on 21 Octo­ber 2025

Michael Byrnes is quot­ed in the arti­cle, ​“What hap­pens when an employ­ee runs out of sick leave?”, pub­lished in HRM…

Press Release | New Asso­ciate Appoint­ment — Isabel­la Machin

With a dual back­ground in account­ing and law, Isabel­la brings a depth of com­mer­cial insight and exper­tise to the firm across a wide…

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