We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client experience.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

Own­ers Cor­po­ra­tions / Asso­ci­a­tions now sub­ject to Unfair Con­tract Terms 

Under the new stra­ta law reforms com­menc­ing 1 July 2025 (the Stra­ta Schemes Leg­is­la­tion Amend­ment Act 2025 (No. 14) NSW) a key change…

Unfair con­tract terms in out­dat­ed stan­dard form con­tracts could cost you a fine of $50 mil­lion (Com­pa­nies) or $2.5 mil­lion (Indi­vid­u­als)

If you have not reviewed your stan­dard form con­struc­tion con­tracts since 9 Novem­ber 2023 (when the amend­ed Com­pe­ti­tion and Con­sumer Act…

Impor­tant Work­place Rela­tions Changes Effec­tive 1 July 2025

Employ­ers and employ­ees alike should be aware of impor­tant changes in the work­place rela­tions are­na, effec­tive 1 July 2025. From that date:the high income…

In the News

Michael Byrnes quot­ed in the arti­cle, “‘Creep­ing’ unfair dis­missal thresh­old will increase to $183k on 1 July”, pub­lished in HR Leader on 27 June 2025

Michael Byrnes quot­ed in the arti­cle, “‘Creep­ing’ unfair dis­missal thresh­old will increase to $183k on 1 July”, pub­lished in HR Leader…

Michael Byrnes is quot­ed in the arti­cle, ABC may face sig­nif­i­cant penal­ties’ after can­cel cul­ture’ sack­ing ruled unlaw­ful”, pub­lished in HR Leader on 26 June 2025

Michael Byrnes is quot­ed in the arti­cle, ​“ABC may face ​‘sig­nif­i­cant penal­ties’ after ​‘can­cel cul­ture’ sack­ing ruled unlaw­ful”, pub­lished in…

Michael Byrnes is quot­ed in the arti­cle, Pro­posed non-com­pete ban could back­fire on work­ers, firm warns”, pub­lished in Lawyers Week­ly on 20 May 2025

Michael Byrnes is quot­ed in the arti­cle, ​“Pro­posed non-com­pete ban could back­fire on work­ers, firm warns”, pub­lished in Lawyers Week­ly…

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