We have been over­whelmed by the lev­el of par­tic­i­pa­tion and by the amount of pos­i­tive feed­back we have received in our recent client sat­is­fac­tion survey.

Client feed­back and con­tin­u­ous improve­ment are impor­tant to us at Swaab and form a key com­po­nent of our Swaab Brand of Service. 

The key find­ings included:

  1. we exceed­ed your expec­ta­tions when it comes to our performance
  2. you find us extreme­ly easy to work with, and 
  3. you are like­ly to rec­om­mend your key con­tact and Swaab to a friend or colleague. 

This is par­tic­u­lar­ly reward­ing and hum­bling as we con­tin­ue to strive to exceed your expec­ta­tions and pro­vide you with the best pos­si­ble client expe­ri­ence. Once again thank you, and we look for­ward to con­tin­u­ing to pro­vide you with the best pos­si­ble client experience.

If you would like to repub­lish this arti­cle, it is gen­er­al­ly approved, but pri­or to doing so please con­tact the Mar­ket­ing team at marketing@​swaab.​com.​au. This arti­cle is not legal advice and the views and com­ments are of a gen­er­al nature only. This arti­cle is not to be relied upon in sub­sti­tu­tion for detailed legal advice.

Publications

AI Slop v Fair Work Com­mis­sion: The Scourge Continues

For all the talk of how extra­or­di­nary and trans­for­ma­tive arti­fi­cial intel­li­gence (AI) can sup­pos­ed­ly be, it con­tin­ues to be a scourge…

Nichol­son v Stra­ta Plan No 104042 –The Valid­i­ty of Debt Recov­ery Claus­es in By-laws

The recent NSW Civ­il and Admin­is­tra­tive Tri­bunal deci­sion in Nichol­son v The Own­ers – Stra­ta Plan No 104042 [2025] NSW­CATCD 20…

Prop­er­ty and Stock Agents Amend­ment (Under­quot­ing and Oth­er Agent Con­duct) Act 2026

The Prop­er­ty and Stock Agents Amend­ment (Under­quot­ing and Oth­er Agent Con­duct) Act 2026 (NSW) (the Amend­ment Act) was assent­ed on 2…

In the News

Michael Byrnes is quot­ed in the arti­cle, Is the News Bar­gain­ing Incen­tive and Office of AI the media’s last hope?”, pub­lished in HR Leader on 31 July 2026

Michael Byrnes is quot­ed in the arti­cle, ​“Is the News Bar­gain­ing Incen­tive and Office of AI the media’s last hope?”…

Michael Byrnes appeared on Mon­ey News with James Willis on 2GB, 3AW, 4BC and 6PR on 30 July 2026 to dis­cuss a recent Fair Work Com­mis­sion case deal­ing with an appli­ca­tion for a flex­i­ble work­ing arrange­ment to work from home (from 23:30 to 32:20)

Michael Byrnes appeared on Mon­ey News with James Willis on 2GB, 3AW, 4BC and 6PR on 30 July 2026 to…

Michael Byrnes appeared on McK­night Tonight with Robert McK­night on 28 July 2026 to dis­cuss the lat­est devel­op­ments in the pro­ceed­ings brought by Jack­ie O’ Hen­der­son against ARN (from 9:30 to 30:25)

Michael Byrnes appeared on McK­night Tonight with Robert McK­night on 28 July 2026 to dis­cuss the lat­est devel­op­ments in the…

Sign up for our Newsletter

*Mandatory information